Searching for Application Lead – Document Management Systems, Senior Applications Engineer – Cloud Solutions and Senior Systems Engineer candidates in Los Angeles, CA

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Application Lead, Document Management Systems (DMS) (Los Angeles, CA):

We have an opening available for an Application Lead, Document Management Systems (DMS) candidate. This is a technical position responsible for leading the operations, support, and growth of the entire DMS ecosystem. This includes, but is not limited to, iManage, CAM, Milan, Lexsoft search, RAVN, email filing, mobility, and related systems and tools. You will lead a team of DMS professionals, ensuring successful delivery on projects, effective problem management and timely resolution of tickets. You will partner with IT leadership and the business to define future strategy and further enhance the capabilities of existing systems. This position is 100% Onsite and not open for Remote.

Application Lead, Document Management Systems (DMS) Responsibilities:

– Lead, motivate, and supervise the DMS team in projects, tasks, support tickets, and day to day work.
– Act as a go to person for the DMS team, other IT teams, and business departments.
– Manage priorities, track progress, collaborate with and report status to the Senior Manager, and eliminate productivity blocks for the DMS team.
– IT owner of enterprise solutions such as iManage Work, RAVN, Communication Server, Preview Server, Insight, Lexsoft T3, Work 10 and Web Client, Control Center, CAM, and Milan across the firm and business departments.
– Work on application implementations, upgrades, enhancements, troubleshooting, and roadmaps.
– Contribute to our migration from iManage on-premise to the cloud.
– Build, maintain and advance a strong relationship with iManage, Litera, and other vendors.
– Understand the roadmap for specific offerings and demonstrate strong knowledge of the DMS space.
– Deliver recommendations to the business and IT leadership based on an understanding of the platform, roadmap and related business drivers.
– Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff.
– Adhere to and participate in IT’s Change Management, SDLC and incident management processes.
– Collaborate in the creation and use of training and Quality Assurance materials and activities for applications supported.

Application Lead, Document Management Systems (DMS) Qualifications:

– Advanced knowledge of iManage document management and related systems and tools.
– Strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities.
– Knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations.
– Knowledge of Windows Server including IIS, services, scheduled tasks, logging, and configurations.
– Knowledge of system integrations including APIs, web services, FTP, and database to database.
– Ability to manage monitoring, backups, HA, BC, DR, patching, and admin tools.
– Ability to work with desktop and mobile applications for their installation and configurations.
– Ability to work with SQL Server, SQL development/queries, and reporting tools.
– Ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA.
– Familiarity with scripting languages such as PowerShell.
– Familiarity with security best practices and procedures.
– Familiarity with data governance best practices and procedures.

Application Lead, Document Management Systems (DMS) Preferred Qualifications:

– A bachelor’s degree in an area of specialty and/or equivalent combination of education, training, and experience.
– Working knowledge of legal technology solutions (preferred).
– 10+ years of information technology experience.
– 7+ years of experience working with iManage (client and server) along with various add-ins, integrations and components.
– 7+ years of experience implementing and supporting integrations with third party applications and systems such as IntApp, Litera and enterprise search solutions.
– 7+ years of experience working in the Windows Server Environment.
– 7+ years of SQL Server experience.
– 5+ years of executive level engagement and customer service.
– 5+ years of experience in a professional services or legal environment (preferred).
– 5+ years of experience with Milan or similar tools.
– 3+ years of team lead or equivalent experience.

Senior Applications Engineer, Cloud Solutions (Los Angeles, CA):

We have an opening available for a Senior Applications Engineer, Cloud Solutions. The Senior Applications Engineer, Cloud Solutions acts as the IT owner of various applications and productivity tools tied to the Microsoft 365 platform and other cloud vendors. These include MS Teams, Copilot and IntApp Workspaces. This is a highly skilled technical position responsible for strategy, day-to-day oversight and support of assigned systems. This is an opportunity to play a direct role in film’s journey to the cloud and adoption of cutting-edge productivity tools. This position is 100% Onsite and not open for Remote.

Senior Applications Engineer, Cloud Solutions Responsibilities:

– Application owner and technical lead for various applications and solutions on the Microsoft 365 platform. This includes Teams, OneDrive and Copilot. Also includes cloud solutions by other vendors such as IntApp. Lead the delivery of new solutions.
– Demonstrate knowledge and expertise in this space. Lead strategic discussions and make recommendations in areas such as configurations, governance and integrations.
– Understand relationships between Microsoft 365 and on-premises applications, SaaS applications, and tools such as Litera CAM.
– Work with Endpoint, InfoSec, Development, and Infrastructure teams on integrations for Office, Outlook, Add-ins, Intune, SharePoint, AWS, Azure, Azure AD, Okta, and Mobile Iron.
– Work on application implementations, upgrades, enhancements, troubleshooting and roadmaps.
– Ensure the health and stability of all solutions owned.
– Build, maintain and advance a strong relationship with Microsoft and other vendors. Understand the roadmap for specific offerings and demonstrate strong knowledge of the Microsoft 365 space.
– Monitor, track and report on performance and capacity. Responsible for capacity planning.
– Maintain current and accurate architecture and support documentation for use by both engineering teams and support staff.
– Adhere to and participate in IT’s Change Management, SDLC and incident management processes.
– Collaborates in the creation and use of training and Quality Assurance materials and activities for applications supported.
– Provide coaching to junior analysts.
– Work with Quality Assurance on test scripts, procedures, and remediation.

Senior Applications Engineer, Cloud Solutions Qualifications:

– Advanced knowledge of Microsoft 365, Hybrid Connection Manager, and related on-premises desktop and server components.
– Knowledgeable in Azure and AWS environments, related technologies and components.
– Knowledge of various legal and non-legal cloud solutions from vendors such as IntApp, Litera, Elite, and iManage.
– Possess strong communication, organization, negotiation, critical thinking, and leadership skills as well as exceptional customer service and collaboration abilities.
– Advanced knowledge of multi-tier architecture including servers, databases, proxies, load balancing, trust/access rights, certificates, and integrations.
– Knowledge of system integrations including APIs, web services, File Transfer Protocol (FTP), and database to database.
– Ability to manage monitoring, backups, HA, BC, DR, patching, and admin tools.
– Ability to work with desktop and mobile applications for their installation and configurations.
– Ability to work with SQL Server, SQL development/queries, and reporting tools.
– Ability to work with project management on plans, tasks, and resource management and tools such as Confluence and JIRA.
– Familiarity with scripting languages such as PowerShell.
– Familiarity with security best practices and procedures.
– Familiarity with data governance best practices and procedures.

Senior Applications Engineer, Cloud Solutions Preferred Qualifications:

– 2+ years of Microsoft 365 experience and equivalent working with cloud solutions (required).
– 7+ years of information technology experience (required).
– 5+ years of experience working with and supporting enterprise platforms (required).
– 3+ years of executive level engagement and customer service experience (preferred).
– 3+ years of experience in a professional services or legal environment (preferred).

Senior Systems Engineer (Los Angeles, CA):

We have an opening available for a Senior Systems Engineer. The Senior Systems Engineer is a member of a team of Senior Systems Engineers and is an expert in core infrastructure technologies including networking, storage, compute, messaging and mobility systems, cloud-based services, and operational security. The Senior Systems Engineer develops, implements and maintains expert technical solutions for all new and existing systems. This position is 100% Onsite and not open for Remote.

Senior Systems Engineer Responsibilities:

– Design, implement and manage systems including networks, storage, Exchange, physical and virtual servers, Active Directory and Group Policy, Certificate Services, authentication systems, and remote access and mobility systems.
– Oversee and ensure the optimal performance of systems.
– Perform frequent and long-term maintenance in addition to management of user facing tasks.
– Provide expert level support through escalated technical support.
– Act as mentor to other IT internal team members in the areas of network and system operations.
– Prepare and distribute technical documentation for all assigned systems and projects involving processes, procedures, troubleshooting guides, training and change management logs.
– Establish and maintain relationships with IT external customers, vendors and partners.
– Participate in on-call rotation.
– Some overtime and/or non-standard hours, and travel may be required.

Senior Systems Engineer Qualifications:

– Expert proficiency in network and storage design and maintenance (Storage Area Network (SAN), Network Attached Storage (NAS)).
– Expert proficiency in Active Directory architecture and complex administration.
– Expert proficiency in cyber risk and system hardening techniques.
– Solid working knowledge of encryption technologies (PKI, Cipher Suites, Certificate Authority, HSM).
– Expert proficiency in design and implementation of IT infrastructure systems in large scale and complex Microsoft Windows-based enterprise environments.
– Expert proficiency in a variety of systems, servers and protocols (VmWare, Windows Server, TCP/IP, DNS, and Active Directory).
– Demonstrated advanced knowledge in IP networks (LAN/WAN, MPLS, VPN, VLAN, and Wi-Fi) design, engineering and management.
– Ability to manage enterprise-wide technology infrastructure.
– Ability to manage multiple infrastructure components.
– Demonstrated knowledge of Information Technology Infrastructure Library (ITIL) certification preferred and Information Technology Service Management (ITSM) ServiceNow preferred.
– Working knowledge of Agile, KanBan or similar project methodologies.
– Advanced proficiency in Microsoft Server and third-party software patch management.
– Advanced knowledge of PowerShell development for system utilities, automation and administration.
– Advanced knowledge of monitoring solutions (Orion, Splunk, vRealize Suite/Aria Operations).
– Advanced knowledge of Enterprise backup software.

Senior Systems Engineer Preferred Qualifications:

– Bachelor’s degree and/or advanced degrees in Computer Science, Computer Information Systems or related field (preferred).
– 7+ years of expert experience working with storage solutions (vSAN, NetApp, VAST Data preferred).
– 5+ years in the capacity of System Engineer over Microsoft server systems.
– 5+ years of experience designing, building, securing and managing virtualization technologies based on the VmWare stack (ESXi, vCenter).
– 7+ years of systems analysis.
– 5+ years of experience working with storage technologies.

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